Support
We're here to help.
Most questions are already answered in our FAQ — for everything else, reach out directly.
Common topics
Start with our FAQ — it covers signing up, pairing, and security questions most people ask.
Contact us
General support: support@oursecretphrase.com — account issues, pairing problems, billing questions.
Privacy or data requests: privacy@oursecretphrase.com
Report a security vulnerability: security@oursecretphrase.com — if you believe you have found a genuine security issue, please report it privately here rather than publicly, and give us a reasonable chance to fix it first. We appreciate responsible disclosure.
Response time
We aim to respond to support requests within 2 business days.
Ready to give it a try?